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Archive for August, 2010

Dear @Hootsuite, forgive us for flirting with other enterprise Twitter clients, your upgrades brought us back

Dear Hootsuite,

We love Twitter, professionally and personally. It is a fun way to stay connected, an effective way to share good news and to connect with others, and it can be part of a cross-medium SEO and relationship-building strategy.

We have used Hootsuite to manage multiple-user access to shared or enterprise accounts for a while now, and we wrote in 2009 how TweetDeck and Hootsuite are better together. Well, here’s the reason we’re writing you, dear Hootsuite. In the body of that post, we of course shared our passion for TweetDeck and then in comments section of that post, we expressed a preference for a competitor, CoTweet. And, we’re sorry about that, we really are.

You see, when we flirted with TweetDeck it was because of its ability to create lists and segment the Twitter streams we’re following into thematic groups. You do that now. And when we expressed our admiration for CoTweet, it was because we needed to be able to manage multiple users on multiple accounts, and Hootsuite, we think you would admit this yourself, that wasn’t your strength at that point. Yet, in the time since, you’ve really grown, and you’ve made that part simple and added other features that make you the Twitter client we recommend to our clients.

The source of our Ardor: Google Analytics Parameter Presets

Beyond those “keep up with the Joneses” type updates, you’ve really set yourself apart with your Google Analytics integration. We also love Google Analytics, it helps us measure the work we do for our clients, and it gives us lots of web data to dive into and extract value for our clients. And it makes us so happy that you and Google Analytics get along so well!

Hootsuite Analytics Parameter Entry Screenshot

We often recommend the Google Analytics URL builder to help clients tag URLs used in campaigns for tracking. Well, in the excitement of sharing or scheduling a tweet, it can be hard to remember to paste in all of those parameters at the end. And so, we were thrilled to see the ability to set the parameters as a campaign default when any URL is shortened within your dashboard.

Request – Multiple Presets Please..?!

So, assuming you accept our apology, dear Hootsuite, would you be willing to listen to one pretty-please request?

We love the custom URL parameters so much that we want to use them ALL THE TIME, so we have a request for an extension or tweak to this functionality. You see, we would like to get more specific with our campaign names, well, because we’re hyper about analytics parameters. So, ideally the analytics custom presets would to be configurable at the level of of the account rather than the level of the entire Hootsuite dashboard. You see, if we’re tweeting for ourselves, tweeting for a client, or tweeting personally, we want to be able to use different campaigns to comply with their or our best practices. And, we would prefer not have to remember to reset them every time. We love the “set and forget” pleasure of having the preset there in the first place.

Anyway, Hootsuite, thanks for listening. We sure do appreciate the wise and helpful owl you’re turning out to be.

Getting Ranked High in MSN

Getting ranked well in MSN is relatively easy. The engine still puts heavy weighting on more traditional SEO techniques. It picks up sites quickly and allows new sites to rank with older sites. MSN doesn’t analyze the quality, age, changing nature of links as thoroughly as Google. Getting ranked well in MSN is as easy as:

  1. Write title tags with keyphrases.
  2. Write meta description tags with keyphrases (and probably meta keyword tags as well. Meta keyword tags are borderline useless in Yahoo! and Google; they are good for misspellings or non-competitive phrases that are related to a site’s content. They may still be given weight in MSN.)
  3. Put keyphrases in the body text.
  4. Get links from free generic directories with keyphrases in the anchor text.

Step four is really the key for quick MSN rankings. There are hundreds of free directories,and MSN appears to give just as much weight to them as it would to a link from an industry-related site.

Google Exposing Search Options

It’s been a few weeks since Google made changes to the user interface of its search results. In putting more advanced search options more firmly in front of the user, Google has broken with one of the factors that is widely credited for their success – keeping it simple. Read More

Rework from 37signals

We were excited to see Jason Fried and David Heinemeier Hansson’s Rework. In it they share some of their iconoclastic, iterative, and wholehearted approach to doing business.

The book reflects their clean design sensibility, with pages of drawings interspersed with quick blog-post-like narrative snippets. It is a quick read, but worth contemplating. I’ll summarize the book by sharing some of the subtopics titles within a few key chapters.

Given my day job as a project manager, I particularly value their approach to creative productivity. They’re minimalists. They advocate reducing interruptions “interruption is the enemy of productivity” and reducing time in meetings “meetings are toxic”. Why? Because “inspiration is perishable.” So you have to get the dross out of the way to be able to act.Rework

Other recommendations they emphasize quick iterations “good enough is fine”, “quick wins”, and “make tiny decisions”, and being realistic about your human-ness “go to sleep”, “long lists don’t get done”, and “don’t be a hero”.

Want some quick inspiration? Go get Rework!

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