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Google Analytics vs. Urchin

What exactly IS the difference between Urchin and Google Analytics? From a technical perspective the list is pretty long, but the major differences are described here in this chart:

Urchin vs. Google AnalyticsAs a preliminary start, we hope this helps give you some sense of the differences in the two tools. If you want more information, just drop me a line and I can help go into greater detail with you!

5 Comments »

  1. Dan
    May 18, 2009 at 3:59 pm

    Interested in your comparison and I am trying to understand better what the differences are in visitor session/navigation path analysis. Can you elaborate for me?

    Thanks,

    Dan

  2. Jessica
    May 18, 2009 at 4:40 pm

    Hi, I’ve been asked to answer on (busy) Catherine’s behalf —

    There are a couple reasons why Urchin provides better visitor session / path analysis. One is that path reporting is comphrehensive (meaning you can see / browse all visitor paths if you’d like) whereas Google Analytics only gives you a limited snapshot of the most popular next pages and previous pages from any given page, through the Navigation analysis in the Content Reports.

    Urchin also has a more sophisticated tracking mechanism that uses both the logfile and cookie information. Google Analytics has no access to logfiles to sync its session analysis with to insure accuracy.

    Urchin is robust enough to overcome the effects of caches, proxies, and IP-recycling, all of which sometime distort the data in Analytics.

  3. Catherine Juon
    May 19, 2009 at 10:15 pm

    One additional footnote:

    * Google Analytics is only free for sites with less than 5 million page views per month (see http://www.google.com/support/analytics/bin/answer.py?hl=en&answer=55476)

  4. Swapna
    February 12, 2010 at 9:43 pm

    Is it true that GA is kept up-to-date with newer features much more frequently than Urchin? Is Google going to continue supporting Urchin or is it a dying product?

  5. doneil
    February 13, 2010 at 11:00 am

    Hi,

    This is a great question. Based on what we saw when we went to the GAAC conference in October Urchin is very much a going concern and an interest within Google. The primary reason for this is that Google is aware of the fact that the SAAS model used by Google Analytics won’t work for everyone. They are also aware of the fact that integration is often much easier when you use a server-based solution instead of a cloud solution. Urchin has a dedicated full-time development team and internal visibility.

    The challenge for Urchin will be to have it stop being a “niche” product where privacy considerations are the main reason people select it, and more of an enterprise tool that allows extended and expanded integration features that are not available in Google Analytics for a variety of technical reasons. I think in the long run that is the direction the product is going to go.

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