It’s strange that we’ve started discussing branding, because there’s been a sudden boost in arguments that search results have a brand impact. This article from Search Engine Watch, for example implies that the paid search advertising executed by John McCain, who is currently spending enough to get four times as many paid search impressions as Barack Obama, will have a positive brand effect.
These assertions are a mystery to me, because they seem to intentionally miss the distinction between something that creates brand awareness and something that results in an actual branding effect. The distinction is actually pretty simple:
Brand Awareness is an “I know about” indicator. It is something people know in their heads.
Branding is an “I feel about” indicator. It is something people know in their gut.
So what I want to know is: how exactly is a John McCain for President banner ad going to accomplish the latter?
It can’t. Awareness is not branding. The only effective measure of branding is whether or not a person CHANGES BRANDS. Exposure to new brands is only part of the effort.
It is strange as an analyst to be making this distinction, but I have seen it repeatedly even among my friends. Branding is incredibly powerful, subtle, and pervasive. People who will insist to their last breath that they are unaffected by brand will be heavily influenced by it (to the point of self-parody). Branding–not awareness–is the only real measure of loyalty or purchasing trends.
The reason I am taking this specific stand is because branding is still the consequence of excellent products that have some emotional impact on a user. Search engine results do not provide that. They provide the OPPORTUNITY for that to occur at a fraction of the historical cost, which a key, critical point. But I don’t want to oversell its value. For branding to truly work there still needs to be that traditional marketing and self-identification that is so very hard to replicate or create.











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